The Holiday Wish Express
Guests step aboard a virtual train car with moving scenic views that simulate a snowy journey to the North Pole. The walk-through adventure spans over 20,000 square feet and includes Phineas Flywheel's whimsical toy workshop, Mrs. Claus's gingerbread kitchen, and Santa’s Festival of Lights. Visitors can also mail letters at the North Pole Post Office, browse the Professor's library, and encounter live holiday characters.
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Plan Your Visit
Website / Tickets
When
Tickets
Children under 2 years old are admitted free with a paid adult/guardian.
Ages
All ages
Food & Drink
Guests may have a chance to sample one of Mrs. Claus’s cookies; outside food and drink are not allowed except baby formula.
Parking
The mall garage has parking with pay stations and payment by ParkMobile; parking is free on Sundays. Valet parking is open daily from 11am to midnight at the Plaza entrance. Event handicap parking is available in the mall garage.
Accessibility
All areas have hard, flat flooring accessible to wheelchairs and scooters, and free wheelchairs are available at the mall security office.
Pets
Only documented service dogs are permitted; they must remain leashed or harnessed and under the owner's control.
Going?
Location
Tips & Advice
- Arrive up to 15 minutes before your reserved ticket slot, as waits may reach an hour during peak periods.
- Buy tickets ahead because in-person sales depend on availability; tickets are non-refundable, though time-slot exchanges are subject to availability.
- Allow about 45 minutes to an hour for the walk-through, with the option to stay longer.
- Leave outside food and drinks behind, except baby formula, and use mall restrooms before or after the event because none are inside.
- Use the garage or ParkMobile, and consider Sunday parking, which is free.
Special Events & Promotions
- Children under 2 are admitted free with a paid adult or guardian.
- Family bundles include admission and digital photos and offer savings.
- Photos with Santa in the mall’s Grand Court are available as a ticket add-on.
- The Toy Makers’ Workshop is new this year.
- The 2026 event features new themed areas and new characters.
Links & Contact
Run by Holiday Wish
Christmas Events Near Me is an independent guide, not the organizer of this event. For tickets, entries, vendor spots or questions, contact the organizer directly through their contact page.
Frequently Asked Questions
Who is The Holiday Wish Express suitable for?
All ages are welcome, and children under two are admitted free with a paid adult or guardian.
Should I book tickets ahead, and can I buy them at the event?
Tickets may be available in person depending on availability; buying ahead is recommended. Waits during peak periods may reach an hour.
What can visitors do inside the experience?
Ride a virtual train to the North Pole, explore themed rooms and light displays, meet holiday characters, and mail a letter at the North Pole Post Office.
Can visitors get food or meet Santa?
Outside food and drink are prohibited except baby formula; Mrs. Claus may offer a cookie sample. Santa is in the mall’s Grand Court, and photo sessions are a separate add-on.
Is the experience accessible, and are pets allowed?
The event has hard, flat flooring and is elevator-accessible; wheelchairs are available from mall security at no charge. Only documented service dogs are permitted, leashed or harnessed and under their owner’s control.
Browse Christmas in Stamford
Always check the official website for the most current information.
We've done our best to keep details up-to-date, but event schedules, prices, and policies can change. For the latest updates, please visit the official website or contact the organizers directly. Christmas Events Near Me is an independent guide and isn't affiliated with the events we list.