The Polar Express™ Train Ride
Passengers board the train in cozy pajamas to experience interactive storytelling, music, and holiday fun on a journey to the North Pole. Cheerful train stewards and elves serve hot cocoa and cookies to everyone on board. On the return trip, Santa Claus greets each child individually and presents them with a keepsake sleigh bell.
Nov 20, 2026 – Jan 2, 2027
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Santa's Holiday Hustle 5K and Dirty Santa Trail Run
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Plan Your Visit
Tickets
Adult tickets (ages 13 and older): VIP $89–$109; Premium $79–$99; Parlor $69–$89; Standard $59–$79. Child tickets (ages 2–12): VIP $79–$99; Premium $69–$89; Parlor $59–$79; Standard $49–$69. Prices depend on the day. Infants ages 0–2 may ride as a lap child with a paying adult for $10. Parking is $7 when prepaid with a reservation. Cocoa and a cookie are included onboard.
Ages
All ages (Infants 0-2 ride for $10 as lap child)
Food & Drink
The cast serves complimentary hot cocoa and a cookie to every passenger; guests may bring snacks and drinks, but alcohol is not allowed.
Parking
Guests should go to the overflow lot at 113 Portway Avenue, Hood River, Oregon; shuttle service is available to the depot. The page encourages paying for parking with the reservation. It also says city-street parking is paid and recommends prepaying for $7. A designated disabled parking area is available for guests displaying the proper badge.
Accessibility
Parlor seating accommodates manual wheelchairs up to 27 inches wide with lift access, but train restrooms are not wheelchair accessible.
Pets
Pets are not allowed onboard. Bringing a pet without permission may result in a $100 fine and guests may not be allowed to reboard after the Pine Grove layover.
Location
Local Insight & Ratings
Family Friendly
Best For
Families with young children
Vibe
Festive and cozy
Energy Level
Low
Photo Friendly
Moderate
Weather Sensitivity
Moderate
Tips & Advice
- Reserve a date and departure in advance; unsold tickets may be available at the depot on a first-come, first-served basis.
- Arrive at least 45–60 minutes before departure to allow time for parking, the shuttle, Will Call and boarding entertainment.
- Go directly to the overflow lot at 113 Portway Avenue, and consider paying for parking with your reservation.
- Choose Parlor seating when booking if a guest uses a wheelchair, and request boarding assistance in the booking comments if needed.
- Wear warm clothing and sturdy closed-toe shoes; passengers are outdoors on an unheated platform while boarding and disembarking.
Special Events & Promotions
- Infants under two may ride as lap children with a paying adult at a discounted rate.
- Value departures on lower-demand dates or times are priced lower; Regular and Peak pricing applies to other departures.
- VIP tickets include a souvenir ceramic mug; Premium tickets include a festive tumbler.
- A train-themed gourmet gift basket can be pre-ordered during checkout.
- Evening departures are offered on select dates.
Links & Contact
Christmas Events Near Me is an independent guide, not the organizer of this event. For tickets, entries, vendor spots or questions, contact the organizer directly through their contact page.
Frequently Asked Questions
Who can ride, and do lap children need tickets?
The experience is for all ages. Children aged 2–12 use child tickets, adults aged 13 and older use adult tickets, and everyone attending needs a ticket. Infants under two can ride as lap children with a paying adult.
What happens during the journey?
The approximately 90-minute round trip features interactive storytelling, music and cast interactions. Passengers receive hot cocoa and a cookie, and Santa greets each child and gives them a sleigh bell.
What food and drink can we bring or buy?
Cocoa and a cookie are served onboard. Guests may bring snacks and drinks, but alcohol is not allowed. Coffee and pizza carts are at the depot, and a train-themed gourmet gift basket can be pre-ordered.
What should we wear and bring?
Cozy festive clothing, including pajamas, is encouraged. Wear sturdy closed-toe shoes and dress for the weather because boarding and disembarking are outdoors. Bring your reservation number or confirmation email for Will Call.
What are the wheelchair access arrangements?
Parlor seating is the only option that accommodates wheelchairs, with a maximum width of 27 inches. A lift is available, but electric wheelchairs cannot be loaded or stored. Guests need to be able to transfer to their seat; train restrooms are not wheelchair accessible.
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Always check the official website for the most current information.
We've done our best to keep details up-to-date, but event schedules, prices, and policies can change. For the latest updates, please visit the official website or contact the organizers directly. Christmas Events Near Me is an independent guide and isn't affiliated with the events we list.