Illustration of children queuing at Santa's workshop grotto with toy shelves and an elf helper waving them in (The North Pole Experience)

The North Pole Experience

Guests journey aboard a trolley through a magic portal to explore Santa's bustling workshop in the forest. Inside, families build toys alongside elves on the factory floor, earn diplomas at Elf University, tour the sleigh hangar, and enjoy treats in Mrs. Claus' Bakery. The visit finishes with private family time, photos, and a commemorative gift from Santa Claus.

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Plan Your Visit

Tickets

November: Day $50-$64 per person; Night $60-$72 per person. December: Day $66-$74 per person; Night $65-$82 per person. Infants 0-18 months are free and ride as a lap child on the trolley bus. For friends and family to be in the same group, the exact time and date must be selected.

Hours

Day: 7:50am-3:40pm; Night: 3:50pm-9:00pm.

Ages

All ages

Food & Drink

Mrs. Claus’ Bakery serves freshly baked treats, with an allergy-friendly treat available; the treats are not gluten-, dairy-, or nut-free.

Accessibility

Wheelchair-lift accessible tickets are available, and small strollers can be stowed on the trolley for use inside the workshop.

Going?

Location

Little America Hotel · 2515 E Butler Ave, Flagstaff, AZ 86004 Get Directions

Local Insight & Ratings

Family Friendly

🎄 🎄 🎄 🎄 🎄 (5/5)

Best For

Families with young children

Vibe

Immersive and festive

Energy Level

Moderate

Photo Friendly

High

Weather Sensitivity

Moderate

Tips & Advice

  • Arrive at Little America at least 45 minutes before departure to allow time for check-in.
  • If joining friends or family, select exactly the same date and departure time so you are assigned to one group.
  • Use the hotel restroom before boarding, since the workshop has only one restroom available inside.
  • Bring only a small stroller if needed; large strollers and wagon-style strollers are not permitted.
  • Dress warmly in layers, since you will spend a few minutes outdoors boarding the trolley and at the fire pit.

Special Events & Promotions

  • The 2026 Christmas Eve session features a pre-flight celebration before Santa’s Christmas Eve flight.
  • Children 17 and under receive a collectible personal gift from Santa.
  • Infants 0–18 months attend free and ride as lap children on the trolley.
  • A military discount is available; booking details are provided through Additional Services.

Links & Contact

Run by North Pole Experience

Christmas Events Near Me is an independent guide, not the organizer of this event. For tickets, entries, vendor spots or questions, contact the organizer directly through their contact page.

Frequently Asked Questions

What does the visit include?

You ride a trolley to Santa's Workshop and see the Toy Hall of Fame. You build toys with the elves, earn an Honorary Elf diploma at Elf University and write a wishlist in the Mail Room. You also tour the Sleigh Hangar, get private family time with Santa and a free digital family portrait, and each child receives a gift.

Is a day visit different from a night visit?

No. Everything happens inside Santa's Workshop, so the experience is the same day or night.

How long should we allow?

About 1 hour and 40 minutes from leaving Little America to getting back to the hotel. Weather can change that.

What should the family wear?

Families are encouraged to wear pajamas or a Christmas outfit, with boots or shoes and a jacket. Clothing must be family-friendly.

Do babies need a ticket?

Infants up to 18 months are free and ride on a lap on the trolley.

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Always check the official website for the most current information.

We've done our best to keep details up-to-date, but event schedules, prices, and policies can change. For the latest updates, please visit the official website or contact the organizers directly. Christmas Events Near Me is an independent guide and isn't affiliated with the events we list.

Contributors & Updates

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