Santa's Stories
Children and families gather inside Santa's decked cabin to listen to a festive tale told by Santa and his elf helpers. During the visit, children meet Santa, receive a special gift, and have an opportunity to take photos.
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Plan Your Visit
Website / Tickets
When
Tickets
Prices from £7.5. A Child + Adult ticket admits one child and includes one accompanying adult; each child needs a ticket and must be accompanied by an adult aged 18 or over. An Additional Adult ticket admits one adult and can only be booked with at least one Child + Adult ticket. Up to four Additional Adult tickets may be added per Child + Included Adult ticket. One adult can accompany up to four children. An EH postcode discount of 20% is offered on the EH Resident Child + Adult ticket, subject to the stated conditions and availability.
Hours
The page shows 15:00 with the season date range. Relaxed performances are at 12:30 on 22 and 29 November, 30 November, 1, 6 and 13 December; and at 16:30 on 7–10, 14–16 and 21–23 December. The relaxed performance on 24 December is at 15:00.
Food & Drink
Hot chocolate is described as simmering in Santa's cabin.
Accessibility
The Grotto is fully wheelchair accessible.
Going?
Location
Tips & Advice
- Arrive 10 minutes before your booked session and show your ticket to Front of House staff.
- Book additional adults in advance, as walk-ups cannot be accommodated on busy shows.
- Choose a relaxed performance if a smaller group, reduced sound, or fewer sensory effects would help your party.
- Leave prams and buggies at the buggy park; they cannot be brought into the venue and are left at your own risk.
- Select one Child + Adult ticket for every child, and make sure an adult aged 18 or over accompanies the group.
Special Events & Promotions
- Each child ticket includes one accompanying adult at no extra charge.
- Additional adult tickets are sold separately and can only be booked with at least one Child + Adult ticket.
- EH residents can get the postcode discount on the EH Resident Child + Adult ticket; a valid EH billing postcode is required and availability is limited.
Links & Contact
Christmas Events Near Me is an independent guide, not the organizer of this event. For tickets, entries, vendor spots or questions, contact the organizer directly through their website.
Frequently Asked Questions
Is Santa’s Stories suitable for young children?
It is for ages 0 and up. Every child, regardless of age, needs a ticket and must be accompanied by an adult aged 18 or over; one adult can accompany up to four children.
Do I need to book additional adults in advance?
Yes. Additional adults need their own ticket, which can only be added with a Child + Adult ticket. Walk-ups cannot be accommodated on busy shows.
What happens during a session?
Santa and his helpers tell a festive story, children meet Santa, and each child’s ticket includes a special gift and a photo opportunity. Sessions last about 20 minutes.
Is there a relaxed performance option?
Yes. Selected sessions have smaller groups, lowered music that can be turned off, no flashing lights or loud noises, a wheelchair-accessible grotto, and staff trained in disability awareness.
Can I bring a pram or buggy inside?
There is no room inside for prams or buggies. A buggy park is available, but cover is not guaranteed and buggies are left at the visitor’s own risk.
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Always check the official website for the most current information.
We've done our best to keep details up-to-date, but event schedules, prices, and policies can change. For the latest updates, please visit the official website or contact the organizers directly. Christmas Events Near Me is an independent guide and isn't affiliated with the events we list.