Santa’s Secret Forest
Families step into an unfolding theatrical storybook journey through interactive indoor sets, including North Pole Command, the Mail Room, and the Toy Workshop. Guests ride the Tinsel Town Express and soar in the Magic Elevators to meet Santa at his house. The experience also features an illuminated outdoor woodland trail, encounters with real reindeer, and the festive Merrywood Market.
Nov 21 – Dec 24, 2026
See more Christmas lights near Liverpool
Plan Your Visit
Tickets
General Admission prices start from £18.15; General Admission prices include a non-refundable 10% booking fee. Light Trail Only tickets cost £16.50 including a 10% non-refundable booking fee and exclude the indoor experience. VIP ticket prices include a capped £10 booking fee Babies under 12 months still require a Tiny Kids ticket, free when sitting on a paying ticket holder’s lap; a ticket must be purchased if the baby needs a place on seated parts of the experience. All guests over 12 months need a standard or VIP ticket for the full experience. General Admission includes the Enchanted Light Trail, Christmas Hub including a Santa visit, a soft toy for every Little Kid, Merrywood Market access and a real reindeer meet. VIP includes Merrywood Market food and drinks, a Santa photo, fast-lane queuing, one complimentary glass of fizz or beer per adult, unlimited soft drinks, a branded hat, an exclusive heated VIP lounge, a warming winter meal, a free virtual reality sleigh ride and toasted marshmallows.
Hours
Sessions are available throughout the day and evening, subject to availability.
Food & Drink
Merrywood Market sells food, festive treats and drinks, including marshmallows to toast; VIP guests receive a meal.
Accessibility
The event is accessible for wheelchairs and prams, though forest paths can become muddy and small-wheeled prams are advised against.
Pets
Only assistance dogs are permitted. They must be clearly identifiable and remain with their handler. Other pets and emotional support animals not legally recognised as assistance dogs under UK law are not accommodated.
Location
Tips & Advice
- Book a session ahead of your visit, as availability is subject to availability and tickets are non-refundable and non-transferable.
- Wear warm layers and appropriate footwear because the Light Trail and market are outdoors, where paths can become muddy.
- Bring proof of age for a baby under 12 months seeking a Tiny Kids ticket.
- Choose a SEN session if lighting effects are a concern; those effects are removed during these sessions.
- Allow two to two and a half hours to experience the trail, indoor hub and market without rushing.
Special Events & Promotions
- Babies under 12 months can get a free Tiny Kids ticket when sitting on a paying ticket holder’s lap; a ticket must be purchased if they need a seat.
- Sessions are available during the day and evening, subject to availability.
- SEN Accessible Sessions are on Sundays, November 22 and December 6, with lighting effects removed.
- Light Trail Only tickets are sold separately and exclude the indoor experience.
- VIP tickets include a meal, Santa photo, fast-lane queuing, a heated lounge, and a virtual reality sleigh ride.
Links & Contact
Christmas Events Near Me is an independent guide, not the organizer of this event. For tickets, entries, vendor spots or questions, contact the organizer directly through their website.
Frequently Asked Questions
What ages is the experience suitable for?
It is described as an experience for all ages. Guests over 12 months need a standard or VIP ticket for the full experience; babies under 12 months need a Tiny Kids ticket, with proof of age.
How long should we allow for the visit?
Allow around two to two and a half hours for the full experience. The Light Trail takes about 30 minutes and the indoor Christmas Hub about an hour to an hour and ten minutes; the market is at your own pace.
What can we see and do during the experience?
Visit the indoor Christmas Hub, ride the Tinsel Town Express and Magic Elevators, meet Santa, explore the woodland Light Trail and Merrywood Market, and see real reindeer.
Can we buy food, and may we bring our own?
Merrywood Market sells festive food and drink, including marshmallows to toast. External food and drink is not permitted. VIP guests receive a meal.
Is the experience accessible for wheelchairs and prams?
The event aims to keep the ground flat and smooth, but paths can become muddy and prams with small wheels are not advised. The lifts and Santa visit fit wheelchairs or prams; contact the accessibility team about access needs and carer tickets.
Browse Christmas in Crosby
Always check the official website for the most current information.
We've done our best to keep details up-to-date, but event schedules, prices, and policies can change. For the latest updates, please visit the official website or contact the organizers directly. Christmas Events Near Me is an independent guide and isn't affiliated with the events we list.