Fenwick Newcastle Christmas Events
Guests journey from the third floor via the Express Elevator to a snowy rooftop with a fresh festive theme. Visitors step inside Santa's cosy cabin to share their Christmas wishes before heading into the workshop for festive crafting fun with the elves. The visit concludes at Café Claus with complimentary refreshments, including mulled wine, hot chocolate, mince pies, and Christmas biscuits.
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Plan Your Visit
Website / Tickets
When
Tickets
Adult and children’s tickets: £25 each; children under 2 are free. An exclusive slot for up to six people costs £120. Maximum group size is 6 guests, excluding under 2s.
Ages
All ages
Food & Drink
Café Claus serves parents mulled wine, spiced apple juice or hot chocolate with a mince pie, and children hot chocolate or juice with Christmas biscuits; gluten-free and dairy-free options are available.
Accessibility
The rooftop experience is accessed from the third-floor entrance via the Express Elevator.
Going?
Location
Tips & Advice
- Book a ticket in advance because tickets are sold first-come, first-served while availability lasts.
- If you pre-registered, remember that registration does not guarantee access to tickets; unsuccessful applicants may join a waiting list if slots open up.
- Allow 45 minutes to an hour for the full rooftop visit, workshop activities and Café Claus stop.
- Note dietary requirements or special requests during booking; gluten- and dairy-free options are available for the children’s refreshments.
- Choose an exclusive slot if you want the visit reserved for a group of up to six guests.
Special Events & Promotions
- Children under 2 enter free.
- An exclusive slot for up to six people is available separately.
- Pre-registration was exclusively for MyFenwick Loyalty members; selected registrants got access to the ticket sale.
- Tickets are now open to everyone on a first-come, first-served basis.
- The rooftop has a fresh festive theme this year.
Links & Contact
Christmas Events Near Me is an independent guide, not the organizer of this event. For tickets, entries, vendor spots or questions, contact the organizer directly through their contact page.
Frequently Asked Questions
What happens during a visit?
Santa’s elves greet visitors at the third-floor entrance, then guests take the Express Elevator to the rooftop, meet Santa in his cabin, do festive crafting in the workshop and visit Café Claus.
Is the experience suitable for young children?
Adults and children can attend, and children under two are free. Groups may include up to six guests, excluding children under two.
What refreshments are included?
Parents can have mulled wine, spiced apple juice or hot chocolate with a mince pie. Children can have hot chocolate or juice and Christmas biscuits; gluten- and dairy-free options are available.
Do I need to book ahead?
Tickets are sold on a first-come, first-served basis while available. Pre-registration does not guarantee access to tickets; people not selected may be placed on a waiting list if more slots become available.
How long should I allow, and can I book a private group slot?
The experience lasts 45 minutes to an hour. An exclusive slot is available for up to six guests.
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Always check the official website for the most current information.
We've done our best to keep details up-to-date, but event schedules, prices, and policies can change. For the latest updates, please visit the official website or contact the organizers directly. Christmas Events Near Me is an independent guide and isn't affiliated with the events we list.